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For now the Value Pack is only available for online bookings. Although a meal is included in Value Pack you can select another meal by paying the cost of the second meal. Click on the link below to check the type of seat: comforts/12. Please be advised that for aircraft A320, standard seats from row 6 – 11 is not included.

The Value Pack is bundling of a selection of prebook add-ons which the guest can purchase at the time of the initial booking at a discounted rate. Note: Serving size of mineral water varies across carrier codes. Can I earn Air Asia BIG loyalty points for a booking where I have purchased the Value Pack? Kindly visit our Live Chat Team via Live Chat, tweet us via Twitter or write in by completing our E-form. You will need to reselect a new seat if the original seat is not available on the new flight. Is the cost benefit of the Value Pack similar in all carrier codes and routes? The Value Pack discount value varies from route and/or carrier code, and it is subject to change at any time without notice. Can I use e-gift voucher as a mode of payment for a booking where I have purchased the Value Pack? At the payment page, please select e-gift voucher as the mode of payment. The add-ons in the Value Pack will be carried forward to your new flight with the exception of the seat. • To upsize the checked baggage weight, guest can select the tier that they require and pay the difference. Guest is allowed to upgrade baggage weight by paying baggage fee difference. (On aircraft A320 all standard • Guest is allowed to upgrade to Hot Seat by paying a fee difference. Confirmation page Itinerary sample: Boarding Pass 3. No as Value Pack is only available from 15th January 2016 at 0001 hours (GMT 8) onwards and to new bookings. Can I purchase the Value Pack after my initial booking under Manage My Booking? Value Pack is only available when booking a flight at the initial stage. Yes you can upgrade to a Hot Seat by paying seat fee difference. Can I purchase the Value Pack when booking my flight via a travel agent? On the Add-ons page, 20kg checked baggage weight is added to the booking. • Guest is able to purchase an extra meal by paying the cost of the second meal. Pick A Seat • Standard Seat selection is included in Value Pack. Value Pack is only available at the initial booking stage and not during self-check-in 4. Effective 15th January 2016, GMT 8, 0001 hours, Value Pack shall be offered to new flight booking via our website. Other booking channels will be available at a later stage. I purchased my flight on 13th January2016, can I add the Value Pack to my booking? Can I upgrade my seat to a Hot Seat when selecting the Value Pack?

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